Indirect tax and compliance technology company Vertex has made three senior appointments to its leadership team as it prepares for its next stage of expansion.

Chatelle Lynch has joined as chief people officer (CPO) at the company, while Carlos Mercuriali has been named senior vice-president and regional manager for Europe.

Access deeper industry intelligence

Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.

Find out more

The company also announced that Bala Chandran takes up the role of chief product and technology officer.

Lynch has more than 20 years of experience in organisational strategy and transformation-led businesses.

She previously held CPO positions at the RealReal and McAfee.

At Vertex, she will oversee the company’s global people and culture strategy, with responsibility for talent and organisational preparedness.

Mercuriali has more than two decades of international leadership experience across the US, Latin America, and Europe, the Middle East and Africa.

His background includes working on enterprise software-as-a-service (SaaS), tax and compliance technology, and cloud software. He will manage Vertex’s European operations, covering regional strategy, customer relationships, partnerships and go-to-market delivery.

Chandran joins Vertex with more than 25 years of experience in technology and AI roles including positions at Amazon and Oracle. Most recently, he was senior vice-president at Oracle Health.

He will lead product management, engineering, information security and emerging technology initiatives as Vertex advances its SaaS transition and AI-first approach.

The additions broaden Vertex’s leadership across talent, regional operations and technology areas.

Vertex CEO Christopher Young said: “Our customers are navigating a period of significant change, from the expansion of e-invoicing mandates and real-time compliance requirements to increasing pressure to perform more efficiently and intelligently.

“As we continue to scale globally and transform as an AI-first company, Chatelle, Carlos and Bala bring the leadership, operating experience and technical depth needed to strengthen our impact for customers and support long-term growth.”