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May 17, 2012

KPMG partners with IT automation service provider

KPMG US has signed a partnership agreement with IT operations automation service provider ServiceNow to assist companies to transform their IT activities.

KPMG will provide implementation support services, process design, process integration and IT organisational change consulting for ServiceNow enterprise customers.

ServiceNow will introduce a StartNow service, which combines traditional project management standards with a more modern, iterative approach focused on accelerating time-to-value.

StartNow  packaged services include best practice workshops; packaged implementations designed to consolidate legacy systems as additional applications are deployed; technical reviews designed to identify risks early and improve delivery success; and a point-in-time check of implementation health designed to align the project or program to best practices.

ServiceNow vice president Jimmy Fitzgerald said its firm has been scaling professional services staff and programs enterprise as IT organisations are struggling with legacy software products and services that are broken and expensive.

“In addition, we are building our service provider ecosystem with enterprise-class organizations such as KPMG to help us scale and deliver a successful business outcome, quickly,” Fitzgerald said.


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