Almost a third (30%) of European businesses admit they are still not compliant with GDPR, according to a survey conducted by the European Business Awards on behalf of RSM. Despite it being over a year since GDPR came into effect, and a raft of fines from regulators only 57% of businesses are confident that their business follows the rules, with a further 13% unsure either way.
The compliance gap is not down to any single issue, with middle market businesses struggling to understand and implement a whole range of areas covered by the regulation. More than a third (38%) of non-compliant businesses do not understand when consent is required to hold and process data, 35% are unsure how they should monitor their employees’ use of personal data and 34% don’t understand what procedures are required to ensure third party supplier contracts are compliant.
Despite the lack of compliance, GDPR is starting to have a positive impact on cyber security within the EU. Almost three quarters (73%) of European businesses say GDPR has encouraged them to improve the way they manage customer data and 62% say it has seen them increase their investment in cyber security. There remains much more to do, however, with 21% of businesses admitting that they still have no cyber security strategy in place.
Steven Snaith, Technology Risk Assurance Partner at RSM UK, said: “With so much pressure on organisations to meet complex requirements, we saw GDPR fatigue setting in last year. Middle market businesses were overwhelmed by information from the press, industry bodies and stakeholders. Many organisations simply gave up and reverted back to the old way of doing things.
“One important aspect to note is that GDPR compliance is far wider than just policies, procedures and training. Underlying technology controls need to be robust to safeguard the leakage and unauthorised access of personal data.”
